Filing a roof insurance claim after a Minnesota storm doesn't have to be stressful. With the right preparation and a knowledgeable roofing contractor providing thorough documentation, you can file a strong claim. Here's exactly how to do it.
Step 1: Document the Damage Immediately
As soon as it's safe after a storm, document what you can see from the ground:
- Take photos and video of any visible damage — missing shingles, dented gutters, debris on the roof
- Photograph the surrounding area — downed tree branches, hail on the ground, damaged siding
- Note the date and time of the storm
- Save weather reports — local news coverage of the storm strengthens your claim
- Check interior ceilings for water stains or drips
Do NOT climb on your roof — leave that to the professionals. Roof surfaces are slippery and dangerous after storms, and walking on a damaged roof can cause additional damage.
Step 2: Call a Licensed Roofing Contractor
Before you call your insurance company, call a reputable local roofing contractor who specializes in storm damage documentation. Here's why this order matters:
- A roofing contractor will perform a thorough inspection from the roof surface, identifying damage that's invisible from the ground
- They'll create detailed documentation with close-up photos and measurements that meet insurance company standards
- Having professional documentation before you file strengthens your initial claim
- Your contractor can advise whether the damage warrants a repair or full replacement
Step 3: File Your Insurance Claim
Contact your insurance company to file the claim. You'll need:
- Policy number
- Date of the storm
- Description of damage (reference your contractor's inspection report)
- Photos (both yours and your contractor's professional documentation)
When filing, use specific language: describe the damage as caused by "hail," "wind," or "storm" — not "wear and tear." Insurance covers sudden storm damage but not gradual deterioration.
Step 4: Meet with the Insurance Adjuster
Your insurance company will send an adjuster to inspect the damage. This is a critical step — and one where having your roofing contractor present makes a significant difference.
What to expect:
- The adjuster will inspect the roof, siding, gutters, and related areas
- They'll create their own estimate based on what they find
- This estimate determines how much your insurance pays
Why your contractor should be there:
- They can point out damage the adjuster might miss
- They understand what the adjuster is looking for and can speak their language
- They can walk the adjuster through their detailed inspection findings and scope of work
- They can identify areas where a supplement may be needed
Step 5: Review the Insurance Estimate
After the adjuster's visit, you'll receive a written estimate. Review it carefully:
- Compare it to your contractor's estimate — are all damaged areas included?
- Check for matching materials — if your shingle is discontinued, the estimate should include full replacement for uniform appearance
- Look for code upgrades — if codes have changed, upgrade costs should be covered
- Verify the scope — make sure flashing, vents, ice and water shield, and drip edge are included
If the estimate seems low or incomplete, your contractor can file a supplement — additional documentation requesting coverage for missed items.
Step 6: Choose Your Contractor and Schedule the Work
Once your claim is approved:
- Review the approved scope with your contractor
- Confirm the work will be done within the insurance-approved amount — you should only pay your deductible
- Schedule the installation — most residential roof replacements are completed in one day
- Verify the contractor will use the approved materials specified in the claim
Common Mistakes to Avoid
- Don't wait too long to file — damage can worsen, and evidence fades
- Don't sign with a storm chaser — unlicensed out-of-state contractors who go door-to-door after storms often do subpar work and disappear
- Don't cash the insurance check and hire the cheapest contractor — this often means cutting corners
- Don't make permanent repairs before the adjuster visits — temporary protection (tarping) is fine, but permanent repairs before inspection can complicate your claim
- Don't accept the first estimate if it seems low — supplements are a normal part of the process
The Bottom Line
Filing a roof insurance claim in Minnesota is straightforward when you have thorough documentation from a professional roofing contractor. The most important steps are: document everything, get a professional inspection before filing, and make sure your contractor is present when the adjuster visits so they can review their findings together. This approach consistently results in well-supported claims and quality repairs.
Note: Roofing contractors provide property inspections, damage documentation, repair estimates, and construction services. For claim negotiation or settlement, consult a licensed public adjuster.